At Deer Technology Co., Ltd., we are committed to delivering your furniture with precision and care. Understanding the anticipation of receiving your order, we provide clear delivery estimates to ensure you are well-informed about when to expect your new furniture.
Delivery Time Estimates
In-Stock Items:
- If the product you purchase is in stock at our U.S. warehouse, we typically deliver within approximately 5 business days from the order confirmation. This swift delivery reflects our dedication to customer satisfaction.
Pre-Order or Out-of-Stock Items:
- For items that are not in stock or are on pre-order, our estimated delivery time is approximately 4 weeks. This time frame allows us to prepare and ship your order with the same high-quality standards we uphold.
Factors Influencing Delivery
1. Inventory Status:
- The availability of the item in our U.S. warehouse directly impacts the delivery timeline.
2. Order Processing:
- Once an order is placed, our team begins processing to ensure accurate and efficient shipment.
3. Shipping Method:
- We offer various shipping methods, and while standard shipping is economical, expedited options are available for faster delivery.
4. Customer Location:
- The distance from our warehouse to your delivery address affects the shipping duration.
Staying Connected
1. Order Confirmation and Tracking:
- Upon order placement, you will receive an email confirmation with an estimated delivery date. Once shipped, you will receive a tracking number to monitor the progress of your shipment.
2. Customer Service:
- For personalized assistance or inquiries about delivery, our customer service team is ready to help. Reach out to us at [email protected].
3. Live Chat Support:
- Have questions about your delivery? Use our live chat for immediate assistance during business hours.
Your Satisfaction, Our Priority
- Your satisfaction is our top priority. We strive to provide the best service and keep you informed every step of the way. If you have any concerns regarding your delivery, please do not hesitate to contact us.
