Common queries answered
Frequently asked Questions
For general inquiries, please use our contact form on this page or send an email to [email protected]. We will respond to your inquiry within 24 hours.
For any order-related assistance, please reach out to our customer service team by emailing [email protected]. Our team is available from Monday to Friday, 9 AM to 5 PM.
Our business hours are Monday to Friday, 9 AM to 5 PM. We are closed on weekends and public holidays. You can still contact us via email outside of these hours, and we will get back to you as soon as possible.
Once your order has been shipped, you will receive a tracking number by email. Use this number to track your order on our website or with the courier’s tracking system.
We warmly welcome visits to our manufacturing facilities located in Foshan, China. Here, you can experience a wide selection of furniture firsthand and choose pieces that meet your satisfaction.
To initiate a return or exchange, please refer to our return policy on the website and contact our customer service team via [email protected] for further assistance.
Yes, customization is available for many of our products. For inquiries about customization options, please email us at [email protected].
If you are interested in joining our team, please send your application and resume to [email protected]. We will be happy to review your application and get in touch with you.